Dear Customer,
Please accept our sincere apologies for the inconvenience you may have experienced for the delay in delivering your order.
At Teddy Knights Enterprise, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. This delay was due to our mid term examinations which was for two weeks long. Many of us had to study and could not deliver your order(s). On the Thursday before school holidays, a few of our representatives stayed back to deliver orders. However, they failed to perform their duties as afternoon session students were in the hall.
We deeply value your relationship with Teddy Knights Enterprise and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to contact me via facebook.
Yours in service,
Pathvinder Sachdev
(Human Resource Director)
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